Faq’s
1. What services does Embrace Skin and Wellness offer, and who do you serve in the Memphis area?
Embrace Skin and Wellness is a full-service medical aesthetics and wellness clinic located at 237 Poplar View Parkway in Collierville, TN. We proudly serve clients from Collierville, Germantown, Memphis, Bartlett, Cordova, Olive Branch, Southaven, and throughout the greater Mid-South region. Our service menu includes electrolysis (permanent hair removal), laser hair removal, Botox and neuromodulator injections, dermal fillers, customized facials, skin rejuvenation treatments, IV therapy, medical weight loss, bioidentical hormone replacement therapy (BHRT), hair restoration, and professional waxing. Whether you’re looking for a one-time treatment or a long-term wellness plan, we offer personalized solutions under one roof with a team that is medically supervised by Dr. Gina Bray, DO.
2. What is electrolysis, and is it truly a permanent hair removal solution?
Electrolysis is the only hair removal method that has been granted FDA approval for permanent hair removal — and yes, that distinction matters. During each session, a highly trained electrologist inserts a tiny probe into individual hair follicles and uses a precise electrical current to permanently destroy the follicle at its root. Because it targets the follicle directly, the hair cannot regrow. This makes electrolysis the gold standard for clients in Collierville, Germantown, Memphis, Cordova, and surrounding areas who are done dealing with recurring shaving, waxing, or threading. It’s effective on all skin types, all hair colors (including light, fine, or gray hair), and virtually every area of the body or face. Results are permanent — not just a reduction, but complete and lasting removal.
3. How is laser hair removal different from electrolysis, and which one is right for me?
Both are excellent options, but they work very differently and serve different goals. Laser hair removal uses concentrated pulses of light energy to target the pigment in hair follicles across a broader area, making it faster for covering large treatment zones like the legs, back, or chest. The FDA classifies it as permanent hair reduction — meaning it significantly reduces hair growth, but individual results vary. Electrolysis, on the other hand, is FDA-certified for permanent hair removal and treats each follicle one at a time, making it ideal for precision areas like the chin, upper lip, eyebrows, or anywhere you want complete elimination. Many of our clients in Memphis, Bartlett, and Southaven choose to do both — using laser to reduce the bulk of the hair and then electrolysis to finish off any remaining stragglers. Our team will help you figure out the right approach during your consultation.
4. How many laser hair removal sessions will I need, and how should I prepare?
Most clients at Embrace Skin and Wellness complete anywhere from 3 to 6 laser hair removal sessions to achieve their desired results, though the exact number depends on your hair color, skin tone, the treatment area, and your individual hair growth cycle. Hair grows in stages, and laser is only effective during the active growth phase, which is why multiple sessions spaced several weeks apart are necessary to catch all of the follicles at the right time. To prepare for your session, avoid sun exposure and tanning beds for at least two weeks beforehand, stop waxing or plucking (shaving is fine and actually encouraged the day before), and arrive with clean, product-free skin. We use both the Alpha (IPL and Laser) and Magma laser devices, which are safe and effective for all skin types and tones — including deeper complexions that weren’t always candidates for older laser technology.
5. What is Botox, and what can it realistically do for my appearance?
Botox is one of the most well-researched and widely used cosmetic treatments in the world, and for good reason — it works. At Embrace Skin and Wellness, we use FDA-approved neuromodulators including Botox, Jeuveau, and Xeomin to temporarily relax the facial muscles responsible for expression lines. The most commonly treated areas include the forehead, the “11” lines between the brows (glabellar lines), and crow’s feet around the eyes. Results typically begin to show within 3 to 5 days and last approximately 3 to 4 months, at which point a maintenance treatment is recommended. Each session, including your consultation, takes about 45 minutes. Our injectors serving clients from Collierville, Germantown, Olive Branch, and the surrounding Memphis metro area are licensed healthcare professionals trained in facial anatomy, so results look natural — never overdone.
6. What are dermal fillers, and how long do they last?
Dermal fillers are injectable treatments used to restore lost volume, smooth deeper folds, and enhance facial contours in areas that Botox alone can’t address. Common uses include plumping the lips, filling in nasolabial folds (the lines that run from the nose to the corners of the mouth), adding definition to the cheeks and jawline, and softening under-eye hollows. Unlike Botox, which relaxes muscle movement, fillers physically add volume beneath the skin’s surface. At Embrace Skin and Wellness, filler results typically last between 8 and 18 months depending on the product used and the treatment area. Fillers are temporary and gradually absorbed by the body over time, which many clients appreciate — it means adjustments can always be made as your face naturally changes with age. If you’re in the Memphis, Germantown, or Collierville area and considering fillers for the first time, a consultation with our team is the best first step.
7. What kind of facials do you offer, and how do I know which one is right for my skin?
We offer a full range of customized facial treatments designed to address real skin concerns — not just a one-size-fits-all spa experience. Whether you’re dealing with chronic acne, dullness, dehydration, hyperpigmentation, signs of aging, or sensitive or reactive skin, our licensed estheticians will assess your skin during your visit and recommend a targeted treatment plan. Options range from deep cleansing and hydrating facials to more advanced treatments that incorporate exfoliation, extractions, and specialized serums. Clients visiting us from Bartlett, Cordova, Southaven, and across the Mid-South can expect a thorough skin assessment at every appointment — because your skin changes with the seasons, your hormones, and your lifestyle, and your treatment should reflect that.
8. What is skin rejuvenation, and what kinds of concerns can it address?
Skin rejuvenation is a broad category of non-surgical treatments designed to improve the overall quality, tone, and texture of your skin. At Embrace Skin and Wellness, we use advanced technologies — including AquafirmeXS — to address concerns like fine lines and wrinkles, sun damage and dark spots, uneven skin tone, enlarged pores, mild acne scarring, and loss of skin elasticity and firmness. These treatments work by stimulating collagen production and accelerating the skin’s natural renewal process, delivering results that look refreshed and natural rather than dramatic or “done.” Skin rejuvenation is a great option for clients in Memphis, Germantown, and Collierville who want to turn back the clock without surgery or significant downtime.
9. What is IV therapy, and what benefits can I expect from it?
IV therapy (intravenous therapy) delivers a customized blend of vitamins, minerals, antioxidants, and hydration fluids directly into your bloodstream through a small IV line. Because it bypasses the digestive system entirely, your body absorbs close to 100% of the nutrients — a much higher rate than you’d get from oral supplements. Clients who come in for IV therapy at Embrace Skin and Wellness report benefits like increased energy and mental clarity, improved immune function, faster recovery after illness or intense physical activity, better hydration, and an overall sense of well-being. It’s an increasingly popular service among busy professionals, athletes, and anyone dealing with fatigue or nutritional gaps in the Collierville, Memphis, and Southaven areas. Sessions are relaxing, typically lasting 30 to 60 minutes, and can be customized to your specific health goals.
10. How does your medical weight loss program work, and is it safe?
Our medical weight loss program at Embrace Skin and Wellness is not a fad diet or a cookie-cutter plan — it’s a supervised, personalized approach that addresses the real physiological factors behind weight gain and difficulty losing weight. Under the medical oversight of Dr. Gina Bray, DO, we combine individualized nutritional guidance, lifestyle coaching, and, when appropriate, prescription medications such as Semaglutide (the active ingredient in GLP-1 receptor agonists that have shown clinically significant results for weight loss). Our clients across the Memphis metro — from Collierville and Germantown to Bartlett and Olive Branch — have experienced meaningful, sustainable results. One client shared that she lost 10 pounds in 5 weeks and felt confident enough to wear her swimsuit again. Weight loss is a health journey, and we’re here to support you through every step of it safely and effectively.
11. What is hormone replacement therapy (HRT), and how do I know if I need it?
Hormone imbalances affect both men and women, often beginning in the late 30s or 40s, and the symptoms can significantly impact quality of life. Common signs include persistent fatigue, brain fog, mood changes, decreased libido, weight gain, poor sleep, and hot flashes. At Embrace Skin and Wellness, we offer bioidentical hormone replacement therapy (BHRT) — hormones that are chemically identical to those naturally produced by your body — to help restore balance and improve how you feel day to day. We work with clients from Collierville, Germantown, Cordova, and throughout the Greater Memphis area who are looking for a medically supervised, individualized approach to hormone health. If you’ve been feeling “off” and haven’t been able to pinpoint why, a hormone consultation may be exactly where to start.
12. What hair restoration services do you offer, and how quickly do results show?
Hair loss — whether due to genetics, hormonal changes, stress, or aging — is something many people quietly struggle with, and it affects both men and women. At Embrace Skin and Wellness, we offer advanced hair restoration treatments, including Platelet-Rich Plasma (PRP) therapy and laser hair therapy, that stimulate dormant follicles, improve scalp health, and encourage natural hair regrowth. These are non-surgical options that work with your body’s own biology rather than against it. Most clients begin to notice new hair growth within the first 30 days of starting treatment, though ongoing sessions are important for maintaining and maximizing results over time. If you’re in the Memphis, Collierville, or Southaven area and concerned about thinning hair or a receding hairline, we’d love to talk through what’s possible.
13. What waxing services do you offer, and how should I prepare for my appointment?
Professional waxing at Embrace Skin and Wellness is a clean, thorough, and effective way to remove unwanted hair from the face and body with results that last significantly longer than shaving. We offer waxing services for a variety of areas including the brows, upper lip, chin, underarms, legs, and bikini area. To get the most out of your waxing session, hair should be at least a quarter inch long — so resist the urge to shave for at least two weeks before your appointment. Avoid applying lotions or oils to the area on the day of your visit, and if you’re particularly sensitive to discomfort, taking an over-the-counter pain reliever about 30 minutes prior can help. We serve waxing clients from across the Collierville, Germantown, and Memphis areas who want smooth, long-lasting results without the daily hassle of shaving.
14. Are Botox, fillers, and your other injectable treatments safe?
Absolutely. Botox and FDA-approved dermal fillers have decades of clinical research behind them and are among the most extensively studied cosmetic treatments available today. At Embrace Skin and Wellness, all injectable treatments are performed exclusively by licensed and trained healthcare professionals who have a thorough understanding of facial anatomy. Our entire team operates under the medical supervision of Dr. Gina Bray, DO, which means your safety is built into every step of our process — from consultation through aftercare. We also take the time during your consultation to review your medical history, current medications, and aesthetic goals to make sure every treatment is appropriate for you specifically. Clients from Germantown, Bartlett, Olive Branch, and across the Mid-South can feel confident that they’re in experienced, accountable hands.
15. Do you offer package deals, memberships, or financing options?
Yes, and we’ve put real thought into making our services accessible for the long term. Because so many of our treatments — like electrolysis, laser hair removal, and injectables — work best with consistent sessions over time, we offer package deals that make it more cost-effective to commit to a full treatment plan. We also have membership options for clients who want to maintain their results regularly without having to think about it each time. And if cost is a concern upfront, we offer financing options so that achieving your beauty and wellness goals doesn’t have to mean stretching your budget all at once. Whether you’re coming in from Collierville, Cordova, or Southaven, we’d rather find a way to make it work for you than have you walk away without the care you want.
16. How far in advance should I book an appointment, and what are your hours?
We recommend booking at least a few weeks in advance, especially for high-demand services like electrolysis, laser hair removal, Botox, and fillers. Our schedule fills up quickly, and we want to make sure you get the appointment time that works best for you rather than having to wait longer than necessary. Our standard hours of operation are Monday through Friday, 9 a.m. to 5 p.m., with Saturday and Sunday appointments available on a scheduled basis. If you have an unconventional schedule or need something outside of our regular hours, reach out and we’ll do our best to accommodate you. You can contact us by phone at 901-457-7891 or through the booking form on our website. We’re located at 237 Poplar View Parkway in Collierville, and we welcome clients from across the Memphis metro area.
17. What makes Embrace Skin and Wellness different from other med spas and skin clinics in the Memphis area?
A few things set us apart, and we don’t take any of them for granted. First, our entire team operates under the medical supervision of Dr. Gina Bray, DO, which means every treatment plan is held to a clinical standard of care. Second, we’ve been doing this for over 30 years — that kind of experience matters when it comes to outcomes and safety. Third, we’ve been voted Best Electrolysis Clinic in the Memphis Most Competition two years running (2023 and 2024), which speaks to the trust our community has placed in us. Fourth, we partner with Aesthetic Management Partners — a global leader in advanced laser and radio frequency technology headquartered right here in Cordova — which gives us access to cutting-edge equipment that many practices simply don’t have. And finally, we’re a women-owned, women-led business that genuinely cares about every single client who walks through our door. That’s not just a talking point — it’s the foundation of how we operate every day.
18. Can I schedule a consultation before committing to any treatments?
Yes, and we actually encourage it. A consultation gives you the chance to sit down with one of our specialists, share your concerns and goals, ask every question you have, and understand your options fully before making any decisions. There’s no pressure and no hard sell — just an honest conversation about what’s possible and what’s right for you. Whether you’re exploring electrolysis for the first time, curious about whether you’re a candidate for medical weight loss, or interested in combining multiple services into a personalized wellness plan, a consultation is the perfect starting point. We welcome new clients from Collierville, Germantown, Memphis, Bartlett, Cordova, Olive Branch, Southaven, and everywhere in between. Give us a call at 901-457-7891 or reach out through our website to get started — we’d love to meet you.
When is the best time to start laser hair removal?
Now! However, if you’re an outdoor enthusiast, you may want to start in the fall or winter to limit sun exposure. Also, if you’re planning for a special event, consider starting at least six months in advance. And finally, if you have any skin conditions, wait to start when it’s healed.
How many treatments will I need for laser hair removal?
Typically, you will need 3–5 sessions.
Are there side effects of laser hair removal?
Because our lasers hair removal specialists are certified and experienced, the utmost precautions are taken to ensure a pleasant and successful treatment. Temporary discomfort, redness, and swelling are common immediately after the procedure.
What equipment is used for laser hair removal?
We have both an Alpha (IPL and Laser) and a Magma (Laser) device for safe hair removal on all skin types and colors.
What is the difference between electrolysis and laser hair removal?
Certified by the FDA as permanent hair removal, electrolysis is completed by removing one hair at a time with a probe.
Certified by the FDA as permanent hair reduction, laser hair removal quickly treats an entire area in one session using a laser or IPL device.
Does your medical weight loss treatment actually work?
Yes! Our clients are wearing smaller clothing!
How long does hair restoration take?
Typically, hair growth is seen within the first 30 days from the date treatment started. Ongoing sessions are required for successful and long lasting hair restoration and scalp improvements.
How long does it take to get Botox?
Including your consultation, Botox sessions take about 45 minutes.
Is filler temporary?
Yes. You can expect it to last 8–12 months.
Are Botox and filler safe?
Yes! Its safety has been widely studied and our injectors are licensed and trained healthcare professionals.
What is electrolysis, and how does it work?
Electrolysis is a proven method of permanent hair removal that targets individual hair follicles with precision. Our experienced technicians use advanced electrolysis techniques to safely and effectively remove unwanted hair, providing lasting results for clients in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, and Southaven.
Is electrolysis permanent hair removal?
Yes, electrolysis is the only FDA-approved method for permanent hair removal. Our skilled electrologists ensure thorough treatment sessions tailored to your unique needs, delivering long-lasting results that leave you feeling confident and hair-free in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, and Southaven.
How does laser hair removal differ from electrolysis?
Laser hair removal targets hair follicles with concentrated light, offering a non-invasive alternative to electrolysis. Our state-of-the-art laser procedures provide comfortable treatments with minimal downtime for clients across Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, and Southaven.
Are your laser procedures safe?
Absolutely! Our board-certified and licensed laser technicians use cutting-edge technology and adhere to strict safety protocols to ensure safe and effective treatments for clients in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, and Southaven.
What types of facials do you offer, and how do I choose the right one for my skin?
We offer a variety of facials tailored to address specific skin concerns, including dehydration, acne, aging, and more. Our experienced estheticians will assess your skin type and recommend the most suitable facial treatment during your visit to our clinic in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, or Southaven.
What should I expect during a Botox or filler treatment?
During a Botox or filler treatment, our skilled professionals will administer injections strategically to target wrinkles, fine lines, and volume loss, providing natural-looking results. Clients from Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, and Southaven can expect personalized care and expert guidance throughout the process.
How long do the results of Botox and filler treatments last?
The longevity of Botox and filler results varies depending on factors such as the type of product used and individual metabolism. Generally, Botox results last 3-4 months, while filler results can last 6-18 months. Our experienced team will discuss maintenance options during your appointment in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, or Southaven.
What is skin rejuvenation, and how can it benefit me?
Skin rejuvenation encompasses a range of treatments designed to improve skin texture, tone, and overall appearance. Our advanced skin rejuvenation services, including AquafirmeXS, use cutting-edge technology to address specific concerns such as wrinkles, fine lines, sun damage, and acne scars, providing noticeable results for clients in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, and Southaven.
Can I combine different treatments for optimal results?
Absolutely! We offer customized treatment plans that may include a combination of services such as facials, laser hair removal, Botox, filler, and skin rejuvenation to address your unique concerns and achieve optimal results. Our experienced specialists will work closely with you to develop a personalized plan for you in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, or Southaven.
What is IV therapy, and what are the benefits?
IV therapy delivers essential vitamins, minerals, and hydration directly into the bloodstream, bypassing the digestive system for maximum absorption and effectiveness. Our IV therapy treatments offer a range of benefits, including improved energy levels, enhanced immune function, and hydration for clients in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, and Southaven.
How do your medical weight loss treatments work?
Our medical weight loss treatments combine personalized diet plans, exercise guidance, and, if necessary, prescription medications like Semaglutide — to help clients safely and effectively achieve their weight loss goals. Our experienced team provides comprehensive support and guidance throughout the process for clients in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, and Southaven.
What is involved in hair restoration services?
Hair restoration services at Embrace Skin and Wellness use advanced techniques such as Platelet-Rich Plasma (PRP) and laser hair therapy — to stimulate hair growth and improve hair density. Our personalized approach addresses both male and female pattern baldness, providing natural-looking results for clients in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, and Southaven.
Do you offer package deals or membership options for regular treatments?
Yes, we offer package deals and membership options for clients interested in regular treatments. Our packages and memberships provide cost-effective solutions for maintaining your beauty and wellness routine, whether you’re seeking electrolysis, laser hair removal, facials, or other services in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, or Southaven.
How far in advance do I need to book appointments?
To secure your preferred date and time, we recommend booking appointments in advance. Our appointment schedule fills up quickly, especially for popular treatments like electrolysis, laser hair removal, and Botox/filler injections. Contact us to schedule your appointment in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, or Southaven.
What safety measures do you have in place for COVID-19?
Because the safety and well-being of our clients and staff are our top priorities, we’ve implemented rigorous sanitation protocols, social distancing measures, and mask requirements in accordance with CDC guidelines.
Do you offer financing options for treatments?
Yes, we offer financing options to help make our services more accessible to our clients. Whether you’re interested in electrolysis, laser hair removal, Botox, filler, or other treatments, our financing plans can help you achieve your beauty and wellness goals within your budget in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, or Southaven.
Can I purchase gift certificates for services at Embrace Skin and Wellness?
Yes, we offer gift certificates that can be redeemed for any of our services at Embrace Skin and Wellness. Give the gift of beauty and wellness to your loved ones in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, or Southaven with our customizable gift certificates.
How do I prepare for a laser hair removal session?
Before your laser hair removal session, avoid sun exposure and tanning beds, as well as plucking, waxing, or electrolysis, which can disrupt the hair growth cycle. Shave the treatment area the day before your appointment and arrive with clean, dry skin for optimal results in Germantown, Collierville, Memphis, Bartlett, Cordova, Olive Branch, or Southaven.
Are your products cruelty-free and environmentally friendly?
Yes, we are committed to using cruelty-free and environmentally friendly products! Because we carefully select products which deliver effective results and minimize harm to animals and the environment, you can have peace of mind about your treatments.
Can I schedule a consultation to discuss my specific needs?
Absolutely! We offer consultations to discuss your specific concerns and goals. During your consultation, our knowledgeable staff will assess your needs and recommend personalized treatment options,